Buying Militaria With Paypal

The other day I was talking with a collector about the hobby and he told me about a problem he had buying an item. He brought it from a dealer's list on the internet and paid for the piece with Paypal. After receiving the piece he realized it was a fake. After trying to get the dealer to refund his money several times with no success, he filed a complaint with Paypal. He went through the lengthly "resolution" process expalining the the item was not as described and saying he wanted to return it and get a refund. After a couple of weeks he finally received the following from Paypal.

"Our investigation into your claim is complete. As stated in our User Agreement, the claims process only applies to the shipment of goods. It does not apply to complaints about the attributes or quality of goods received. Therefore, we are unable to reverse this transaction or issue a refund."

So much for being protected by Paypal. Just thought you should know.

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